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Jewellery Care

HOW TO CARE FOR YOUR TOOTSIEVALENTINE® JEWELLERY

We want you to love and treasure your Tootsievalentine® jewellery for years to come, so we have compiled some tips to ensure your jewellery stays beautiful for longer.

1. We advise that you do not sleep in any of your jewellery. Chains can be particularly susceptible to damage as they may be pulled unwittingly.

2. All clasps contain tiny steel springs inside them. Over time and with use, these wear out with the spring losing its integrity. It is therefore normal for these clasps to need replacing during the lifetime of your jewellery.

3. Please be aware that each time a chain is accidentally pulled or caught, its stretches and weakens the individual links which will cause breakage. Avoid pulling and wear with care.  

4. Although unusual, skin and hair products can react with gold jewellery. Therefore we advise applying any perfumes, cosmetics and hair products before you put on your jewellery.

5. We advise against wearing your jewellery during any physical exercise due to the risk of damage to the piece.

6. Over the natural course of time, a beautiful, rich patina may develop on the surface of the gold jewellery deepening the colour a little. We personally love this, but rest assured it polishes off very easily.

7. To avoid damaging your jewellery, we advise that you do not wear it whilst gardening or cleaning.

8. We advise that you remove your jewellery before entering swimming pools, sea water, hot tubs and natural springs.

9. We advise that you store your jewellery individually to stop chains getting tangled together and to prevent scratching and damage occurring. 

10. To clean your gold jewellery, use warm water and a mild, alcohol-free liquid soap. Or a specialist gold jewellery cleaning solution (although not for rhodium plated gold jewellery).

Some of our jewellery is plated in white or black rhodium. We advise additional care for those pieces (see below) in addition to these instructions.

EXTRA NOTES ABOUT PLATING

Where indicated in the description, some of our pieces are electro-plated with white or black rhodium. Electro-plating is an extremely thin layer of metal, coating the main piece of metal. It is a decorative finish. It is not permanent. There is no definitive answer or guarantee as to how long plating lasts because it depends on how often the item is worn, skin chemistry and individual wear. Certain areas on certain pieces of jewellery are typically worn away more quickly, these include: the underneath of a ring where it comes into contact with lots of different surfaces every day and earring posts where the scroll is pushed on and off regularly. Following these instructions will help to lengthen the life of the plating:

1. Plated jewellery can be particularly vulnerable to damage by cosmetics, hair products and perfumes. Always apply your make-up, hairspray and perfume before you put on your jewellery. If you need to refresh your scent or hair products, remove your jewellery first. Avoid spraying any cosmetics over the jewellery.

2. We advise that you remove your jewellery before having a bath or shower.

3. Strong soaps, chemicals and detergents can damage plated jewellery. We advise that you remove your jewellery before cleaning.

4. Perspiration can damage the plating on jewellery, so we advise you not to wear your jewellery during any physical exercise.

5. We recommend you remove your jewellery when gardening.

6. We advise that you remove your jewellery before entering swimming pools, sea water, hot tubs and natural springs as they may damage the plating on your jewellery.

7. Repeated hand-washing whilst wearing plated rings (and bracelets) will increase the likelihood of the plating wearing off more quickly. Where possible, remove plated jewellery prior to hand-washing.

8. We advise that you store your jewellery individually so that pieces don’t scratch or rub against each other.

9. To clean your plated jewellery, use warm water and a very gentle alcohol-free liquid soap. Do not rub dry, place on a clean cloth and allow to air dry. 

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